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Feige Steel Ball 2026 Holiday Notice (Feb 14-Feb 23): Commitment to Performance, On-Call Support
2026-02-06
Feige Steel Ball 2026 Holiday Notice (Feb 14-Feb 23): Commitment to Performance, On-Call Support
Dear Customers and Partners, Greetings! As the Spring Festival approaches, Feige Steel Ball would like to extend our sincere greetings and best wishes to you for your long-term trust and support. To reasonably arrange the company's operation and employees' rest, ensure efficient resumption of work after the holiday, and provide you with more professional and stable services, we hereby formally notify you of our 2026 Spring Festival holiday arrangement. We kindly request your understanding and ask you to make reasonable plans for cooperation matters.
Our holiday period is from February 14, 2026 to February 23, 2026, totaling 10 days. We will officially resume normal operations on Monday, February 24, 2026, with all businesses fully restarted, including order negotiation, production and manufacturing, logistics and delivery, after-sales response, etc. We always put customer interests first, and we make the following solemn commitments regarding relevant matters during the holiday to fully ensure your worry-free cooperation.
Regarding order and delivery guarantee: For all confirmed delivery orders before 17:00 on February 10, we will coordinate and dispatch production, warehousing and logistics resources, check the order specifications, quantity and delivery address one by one, ensure that all orders meeting the delivery conditions are properly arranged and smoothly shipped. We will resolutely eliminate order delays caused by the holiday, so that you can receive the required products as scheduled even during the holiday period. For unfinished customized orders, we have properly retained the production progress and properly kept the materials. We will start urgent production immediately after the holiday and synchronize the progress to you, ensuring that the performance timeliness is not affected.
Regarding holiday consultation and response: During the holiday period, the company's offline business will be suspended, but we will launch an online on-call mode. If you have any urgent matters, order inquiries or need to leave a message, you can feedback through official customer service channels, WeChat Work and other ways. We will arrange special personnel to check messages regularly every day. For urgent needs, we will respond and handle them within 24 hours; for non-urgent matters, we will reply and properly implement them one by one as soon as possible after resuming work.
Feige Steel Ball has been deeply engaged in the field of precision manufacturing for many years. With AI intelligent quality inspection system, full-spec supply chain, 24-hour rapid response capability and dual-system certification, we provide stable support to more than 120 global customers. During this holiday, we not only ensure reasonable rest for employees, but also adhere to our performance commitment to customers, guarding every trust with professional overall planning and rigorous service attitude. Thank you again for your understanding and support. May you have a smooth Spring Festival and a happy family! Feige Steel Ball will work with you hand in hand to achieve greater achievements after the holiday with a more full state and more professional services!

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